Frequently Asked Questions

• Why should I choose Peadab Designs?
• What is your minimum order quantity?
• How are your announcements and invitations printed?
• What payment options do you offer?
• What are your shipping costs?
• Do you have a cancellation or refund policy?
• How long is the turnaround time?
• Do you have any special instructions for your handmade cards?
• Will you edit my photo?
• What photos work best, how to send them, and in what format?
• Can I use professional photographs?

Why should I choose Peadab Designs? TOP

Our announcements and invitations are created by a professional graphic designer. We have high quality standards and take great pride in our work. You can rest assured that your announcements and invitations will be created and assembled with the utmost of care.

What is your minimum order quantity? TOP

There is a 25 card minimum on all orders. Beyond that, you may order in any increment you like.

How are your announcements and invitations printed? TOP

Our photo cards are printed on an Indigo Press with real liquid ink. Our handmade announcements and invitations are printed using a very high-end laser printer.

What payment options do you offer? TOP

We accept payments through Pay Pal, money order, check, or cashier’s check. If paying by money order, check or cashier’s check, your order will not be printed until we receive your payment in the mail and it has cleared.

What are your shipping costs? TOP

We use USPS Priority Mail for a flat rate of $10.00. Express Mail for overnight delivery is available for an extra charge. Shipping insurance can also be purchased for a few extra dollars.

Do you have a cancellation or refund policy? TOP

If we haven’t started on your proof yet, there’s no charge for canceling your order. If we’ve created a proof for you and you decide to cancel your order, there will be a $25 charge. Once your order has been printed, there are no refunds. If you are concerned about the quality of our products, please order a sample (this will be refunded to you once you place your order). If you are unhappy with your announcements or invitations, we’ll do our best to make it right. If there’s a mistake on our end, you’ll need to send the items back to us so we can fix the mistake, and we’ll reship at our cost. If there’s a mistake on your end, we’ll reprint at 20% off the cost of the reprinted items. You will be responsible for all shipping costs. We are not responsible for items damaged in shipping. We do recommend shipping insurance (for a few extra dollars) just to be on the safe side.

How long is the turnaround time? TOP

After you place your order, you will receive a PDF or JPEG proof emailed to you within 48 hours for approval. Once you approve your proof and email it back to us, printing will begin. Turnaround times vary depending on the complexity of your announcements (ie., assembling of bows, adding Swarovski Crystals, etc.), but generally you should receive them in about 7-10 business days (after proof approval). If you need your announcements quicker, email us and we’ll send you a quote with rush charges.

Do you have any special instructions for your handmade cards? TOP

If your announcements or invitations include bows or brads, we recommend that you take them to the Post Office and ask them to hand cancel them. The Post Office uses high pressure rollers to process the mail. This can sometimes make an impression on the envelopes, especially if they are a little thicker from bows. You can still drop them in the mail the normal way, but the envelopes will probably come to your recipients looking nicer if the Post Office hand cancels them.

Will you edit my photo? TOP

Yes, we’ll remove blemishes, red eye, or distracting items from the background. We’ll also convert your color photo into black and white or sepia tone if you wish. If you do not want us to edit your photo in any way, please let us know in the instructions box on the order page.

What photos work best, how to send them, and in what format? TOP

First, make sure your camera is set at the highest quality setting before taking pictures. Close ups are great, but make sure you leave some room for cropping. Dress your baby in plain, light clothing with a light colored background. If you need to send more than one photo because you’re not sure which one will look best, you may do so and we’ll make a recommendation. Please email your unedited photos to photos@peadabdesigns.com as a JPEG file. If there are any problems with your photo, or we think the quality isn’t good enough, we’ll let you know. If you need to scan your photograph, we recommend scanning at 600 dpi. If you need us to scan your photo, email us for our mailing address and your original photo will be returned with your order.

Can I use professional photographs? TOP

Yes, but you will need a photo release from the photographer granting us permission to reprint the photos. Email us if you need a photo release form.